Reconsideration & Appeals

If a provider does not agree with the decision made by The Health Plan, they have the right to file a reconsideration. Providers are limited to one level of reconsideration/appeal for denied Medicaid claims. A provider has the greater of 180 days from The Health Plan’s denial or 180 days from the date of service to request a reconsideration.

Provider Portal

Access member eligibility & benefits, payment vouchers, claims status, claims submissions and more