Contact Us
Make sure to check out our FAQ page. You may find answers to your questions without needing to call or wait for a response!
General
Corporate | 1.800.624.6961 |
TTY/TDD: 711 (for hearing impaired only) | 1.800.622.3925 |
Fraud Hotline | 1.877.296.7283 |
Members
HMO or POS | 1.888.847.7902 |
PPO | 1.855.577.7123 |
TPA | 1.888.816.3096 |
Medicare (SecureCare & SecureChoice) | 1.877.847.7907 |
WV Medicaid (Mountain Health Trust & West Virginia Health Bridge) | 1.888.613.8385 |
Behavioral Health Services | 1.877.221.9295 |
Pharmacy Services |
1.800.624.6961, ext. 7914 |
Providers
Customer Service | 1.877.847.7901 |
Referrals/Pre-Authorization (listed below) | |
Fully Insured (HMO, PPO, POS) |
1.888.847.7902 |
Medicare | 1.877.847.7907 |
Medicaid | 1.888.613.8385 |
Self-Funded | 1.888.816.3096 |
Behavioral Health | 1.877.221.9295 |
Pharmacy |
1.800.624.6961, ext. 7914 |