Talk to a Nurse
The nurse information line provides members with access to a nurse, 24 hours a day, 7 days a week. It has been a feature of The Health Plan since 1994. Contact the nurse information line to speak with a nurse directly at 304.639.8597. Our nurses can help in accessing services or obtaining urgent/emergent care out of the area.
Members can also fill out the form below to have a nurse contact them. Please note it can be up to 24 hours before you receive a response when you submit the online form.
The nurse information line is not meant to replace any services offered by your healthcare providers. The after-hours nurse is not able to process referrals, check eligibility/claims, verify benefits or send new ID cards. Such services can be obtained during regular business hours by calling The Health Plan at 1.800.624.6961.
*Privacy Notice: This website is secure. A nurse will call you to obtain this information after you enter your phone number below.