Nurse Information Line
Always someone to turn to… This means whatever time of the day or night a health concern arises.
The nurse information line provides members with access to a nurse, 24 hours a day, 7 days a week. It has been a feature of The Health Plan since 1994.
For immediate assistance, contact the nurse information line by calling a nurse directly at 304.639.8597.
You will speak with a registered nurse if you have concerns about a specific issue. The nurse can help if you need assistance accessing services or obtaining urgent/emergent care out of the area. The nurse information line is not meant to replace any services offered by our health care providers. This includes after hours assistance. The after hours nurse is not able to process referrals, check eligibility/claims, verify benefits, or send new ID cards. Such services can be obtained during regular business hours by calling The Health Plan's St. Clairsville office toll-free at 1.800.624.6961 or 740.695.3585.
You can also fill out our form below if you would like a nurse to contact you. Please note that submitting by e-form, it can be up to 24 hours before you receive a response.