Prescription Benefits

Effective July 1, 2017, The Health Plan Medicaid members will begin receiving pharmacy services through traditional Medicaid. The Health Plan will continue to provide your other medical services and help with coordinating your care.

You will not experience any change in your ability to access your pharmacy services or medications. Here are some things to know about the pharmacy services update:

  • You can continue to go to your current pharmacy.
  • Your pharmacist will be billing a different company.  They will use your traditional Medicaid number located on your blue paper Medicaid card. Take this card with you to the pharmacy if you have it.

The way you get medical, dental and behavioral health services will not change. New ID cards were mailed to all members with an updated phone number for pharmacy services. 

If you have any questions, you can call the Molina Help Desk at 1.888.483.0797. Molina is now responsible for paying for your pharmacy services. Again, only the payer of the service is changing, not your Medicaid coverage.

 

Member Resources

The following information is always available here on this website You may call our Customer Service Department at 1.888.613.8385 (TTY: 711) to request a printed copy or ask any questions/concerns you may have regarding: