Consumer Driven Services
Welcome to The Health Plan's Consumer Driven Services
The Health Plan’s Consumer Driven Services continuously strives to spend their health care dollars wisely and efficiently. You decide when and if to use your dollars!
Our online portal makes it convenient to submit claims and receipts, view balances and claims history, make changes to your profile, and more. Additionally, HSA participants can view account summaries, request distributions, manage investments, and set HSA goals. If you haven’t signed on, log into your account using the button above that says “Access Your Account.” First-time users will need to click on “Get started here” to register.
You can also manage your consumer driven services account from the convenience of your mobile phone. Be sure and download our powerful mobile app as well! Search for THP Wallet in either the Apple Store for iOS or Google Play on Android phones.
If you are already a member, please log in.
How to Contact Us
If you would like to speak to a customer service representative, please call 866.347.3640. If you would like to fax a claim or receipt, send it to 866.347.3643. Claims and receipts may also be mailed to: The Health Plan PO Box 953 Charleston, WV 25323.