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Mountain Health Trust Customer Care Resources
Customer Service

St. Clairsville & Morgantown
P: 740.695.7904
TF: 1.888.613.8385
Email: information@healthplan.org
Hours: Mon. - Fri.,
8:30am to 5:00pm

Mountain Health Trust is a fully insured managed care plan offered to Medicaid-eligible residents of West Virginia.

The plan requires a member to select a Primary Care Physician (PCP), obtain a referral for specialty physician services and to follow precertification guidelines for procedures, diagnostic testing, outpatient surgical procedures, and inpatient admissions. Members do not have out-of-network benefits unless prior authorized by the Plan.

You may contact The Health Plan Customer Service Department at 740.695.7904/1.888.613.8385 to check eligibility or should you have any question regarding Mountain Health Trust Program.

MHT Member Rights & Responsibilities

View Mountain Health Trust (MHT) Rights & Responsiblities. (61k)

Drug Lists (Formularies)

This list contains generic and brand-name drugs that are preferred by The Health Plan. Also view drugs for The Health Plan’s three-tiered incentives.

Forms

Find information on filing a grievance or appeal, requesting a new ID card or name change, download a claim form and more.

Pharmacy Services

View Pharmacy benefit information, Pharmacy Counter News and customer service phone numbers.

 


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