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Contact Us
Current Members by Phone
Call 740.695.7907 / 1.877.847.7907 in the Ohio Valley or Mountaineer Region or 330.834.2301 / 1.877.236.2296 in the HomeTown Region.
Prospective Members By Phone
Call 1.877.847.7915 in the Ohio Valley or Mountaineer Region or 1.877.236.2290 in the HomeTown Region.
For Hearing Impaired Services (TTY/TDD)
Call 1.800.622.3925 in the Ohio Valley or Mountaineer Region and 1.877.236.2291 in the HomeTown Region.
Hours of Operation
- January 1 to March 1 - 8:00am to 8:00pm, seven days a week
- March 2 to November 14 - 8:00am to 8:00pm, Monday through Friday
- November 15 to December 31 - 8:00am to 8:00pm, seven days a week
After hours, you may leave a message and a Member Service Representative will return your call the next business day.
By Mail:
The Health Plan/THP Ohio Valley Region
52160 National Rd. East
St. Clairsville, OH 43950-9365
The Health Plan/THP Mountaineer Region
1137 VanVoorhis Rd.
Chelsea Square, Suite 44
Morgantown, WV 26505
The Health Plan/THP HomeTown Region
100 Lillian Gish Blvd.
P.O. Box 4816
Massillon, OH 44648-4816
