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Low-Income Subsidy Information

The Centers for Medicare & Medicaid Services (CMS) requires health plans to provide the cost-sharing subsidy to eligible Part D individuals who are eligible for low-income subsidy even if our system and the system at CMS do not yet reflect that eligibility. The Health Plan/THP is required to provide you with the tools you need to submit a request to have our system updated to meet your Low Income Subsidy level as awarded to you by the Social Security Administration (SSA). To obtain more information on how to have your subsidy level updated, please call Customer Service in the Ohio Valley or Mountaineer Region at 1.877.847.7907 (TTY/TDD: 1.800.622.3925), or in the HomeTown Region at 1.877.236.2296 (TTY/TDD: 1.877.236.2291), Monday through Friday, 8:00am to 8:00pm or visit Centers for Medicare & Medicaid Services for more information.

Ohio Valley and Mountaineer Regions

  • Monthly Plan Premium for Ohio Valley and Mountaineer Region enrollees who receive Extra Help from Medicare to help them pay for their Part D prescription drug costs. (90k)

HomeTown Region

  • Monthly Plan Premium for HomeTown Region enrollees who receive Extra Help from Medicare to help them pay for their Part D prescription drug costs. (90k)