Case Management Program
The Health Plan has registered nurses that are certified case managers to coordinate health care services for members with catastrophic illnesses or injuries. If you have a patient you believe would benefit from the Case Management Program, you can contact the case managers by calling the Medical Department at 740.695.7644 or 740.695.7643 and toll-free at 1.800.624.6961, ext. 7644 or 7643.
You can also submit a Physician Case Management Referral Form online.
Ohio Valley/Mountaineer Region
TF: 1.800.624.6961
Email: hpecs@healthplan.org
Hours: Mon- Fri., 8:30 am to 5:00 pm
HomeTown Region
TF: 1.800.426.9013
Email: hpecs@healthplan.org
Hours: Mon- Fri., 8:00 am to 5:00 pm