You can reach our Customer Service Department in the St. Clairsville area by calling 740.695.7902/TF: 1.888.847.7902 (fax: 740.699.6163), Monday through Friday, 8:30am to 5:00pm., or in the Massillon area at 330.837.6880/TF: 1.800.426.9013 (fax: 330.830.5634), Monday through Friday, 8:00am to 5:00pm.
You can also email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
- Find a Doctor or Hospital
- Advance Directives
- Behavioral Health
- Case Management Referral
- Disease Management
- Nurse Information Line
- Prenatal Care
- Average Cost of Medical Procedures
- Visit Vision Services Plan
- Privacy of Your Health
- Nominate a Physician
- WV Medicaid
- Change Address or PCP
- Accident/Emergency Information
- Questions, Comments, and Suggestions
Ohio Valley/ Mountaineer Region Office
P: 740.695.7902
TF: 1.888.847.7902
F: 740.699.6163
Email: information@healthplan.org
Hours: Mon- Fri., 8:30 am to 5:00 pm
HomeTown Region Office
P: 330.837.6880
TF: 1.800.426.9013
F: 330.830.5634
Email: information@healthplan.org
Hours: Mon- Fri., 8:00 am to 5:00 pm
