- CALL 911 or
- Have someone take you to the emergency room or
- Call your doctor or therapist
If you or a member of your family have a mental health or substance abuse crisis -- an episode that you feel threatens the life or health of anyone - you MUST get help immediately.
You should call 911 or go to the nearest emergency room or call your doctor, therapist or social worker for help.
If you are admitted to the hospital, after seeking emergency help, the hospital will contact The Health Plan. You do not need to worry about notifying us.
If you have a problem and need to speak to someone at The Health Plan, call the phone number listed on your ID card. This number, 1.877.221.9295, is answered 24 hours a day.
- Find a Doctor or Hospital
- Advance Directives
- Behavioral Health
- Case Management Referral
- Disease Management
- Nurse Information Line
- Prenatal Care
- Average Cost of Medical Procedures
- Visit Vision Services Plan
- Privacy of Your Health
- Nominate a Physician
- WV Medicaid
- Change Address or PCP
- Accident/Emergency Information
- Questions, Comments, and Suggestions
Ohio Valley/ Mountaineer Region Office
P: 740.695.7902
TF: 1.888.847.7902
F: 740.699.6163
Email: information@healthplan.org
Hours: Mon- Fri., 8:30 am to 5:00 pm
HomeTown Region Office
P: 330.837.6880
TF: 1.800.426.9013
F: 330.830.5634
Email: information@healthplan.org
Hours: Mon- Fri., 8:00 am to 5:00 pm
