Pharmacy Services
The information provided on this website in the Pharmacy section is provided for Members with prescription coverage only. If you are uncertain about your coverage, please contact our Pharmacy Services Department at 1.800.624.6961, ext. 7914.
As a Health Plan member, you may obtain your prescription at any participating Health Plan network pharmacy. For the location of a participating pharmacy call Medco Health Solutions at 1.800.988.2262 or visit www.medcohealth.com.
In situations of emergency need for a prescription outside The Health Plan service area, please contact Medco Health for the location of a participating pharmacy in that area.
Members may request an exception for a drug that is non-formulary. The exception process allows The Health Plan to review member requests for non-covered pharmaceuticals. The exception process can be initiated by the member or physician by calling Pharmacy Services at 1.800.624.6961, ext. 7914 or emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Ohio Valley/ Mountaineer Region Office
P: 740.695.7902
TF: 1.888.847.7902
F: 740.699.6163
Email: information@healthplan.org
Hours: Mon- Fri., 8:30 am to 5:00 pm
HomeTown Region Office
P: 330.837.6880
TF: 1.800.426.9013
F: 330.830.5634
Email: information@healthplan.org
Hours: Mon- Fri., 8:00 am to 5:00 pm
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Resources for Members
I want to . . .
- Request a new ID card, change my information
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- Get a FREE Online Personal Health Record
Improve your quality of care with your Personal Health Record. Please take a moment to visit this important site.
- Find the Average Cost of Medical Procedures
This is information from a third party and may NOT reflect actual costs and/or charges at The Health Plan facilities but rather is averaged based on this companies analysis of the cost of medical procedures annually.
- Find What Services Require PreAuthorization
- Visit Vision Services Plan (VSP)
Questions concerning your Vision Services can be found here.
