Member Services
Welcome Health Plan Members! The Health Plan wants to help you build and maintain good health for you and your family. Our website gives you a wide array of tools that allow you to view your claims, find a doctor or hospital and improve your overall health using our Health & Wellness area.Wellness Services
At The Health Plan, our benefits and programs encourage people to stay healthy by seeking preventive care and medical treatment at the onset of illness. We invite you to take advantage of the wealth of information and services offered here to enhance your well-being.Pharmacy Services
As a Health Plan member, you may obtain your prescription at any participating Health Plan network pharmacy. For the location of a participating pharmacy call Medco Health Solutions at 1.800.988.2262 or visit www.medcohealth.com.Provider Services
Welcome Health Plan Providers. Are you connected? You can check member eligibility, review claims, review referrals and precertifications using our secure Provider website. Customer Service Representatives are available for you to contact.
Need Help?
Contact our Ohio Valley/Mountaineer Region office, located in St. Clairsville, Ohio, toll-free at 1.800.624.6961 or 740.695.3585 or contact our HomeTown Region office, located in Massillon, Ohio, toll-free at 1.877.236.2289 or 330.834.2200.
At The Health Plan, our benefits and programs encourage people to stay healthy by seeking preventive care and medical treatment at the onset of illness. We focus on wellness programs to promote healthy lifestyles and minimize health problems, enhancing the quality of life of our enrollees.
We invite you to take advantage of the wealth of information and services offered here to enhance your well-being.
If you choose to use any of the links we provide, you may be leaving our website and going to a new website. Protection of your privacy at those other sites will be governed by the privacy policy at that site. We've taken special care selecting the companies that appear in the Wellness Services section of The Health Plan to try to ensure that they respect your privacy as we do, but please take the time to read the privacy policies at their sites.
The particular service or treatment listed in the Wellness area is not a guarantee that it is covered under your benefit plan. Your benefit plan, may or may not cover all preventive services described. For more information on your benefits coverage, please refer to your certificate of coverage for more complete information regarding benefits, limitations and exclusions or call The Health's Plan's Customer Service Department St. Clairsville Office, Monday through Friday, 8:30am to 5:00pm at 1.888.847.7902 or the Massillon Office, Monday through Friday, 8:00am to 5:00pm at 1.800.426.9013.
Latest News
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ATTENTION: EDUCATORS! Do you work with children in grades K-12 at a public, private, or parochial school? Are you interested in implementing more health and wellness activities with your students? Does a lack of funding and...
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FEDERAL EMPLOYEES: Update on language FEDERAL EMPLOYEES: The Office of Personnel Management (OPM) has determined that several 2012 Federal Employee Health Benefits (FEHB) brochures contain an inaccurate statement under "Section 1. Facts...
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NEW! HP Video Clip on Community Service Check out our NEW video clip about what The Health Plan does for the community! Click on The Health Plan apple on the right hand side of the homepage.
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HealthWise Newsletter
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