Web Satisfaction Survey

Please help us to serve you and others better by completing our Website Satisfaction Survey. Answering the questions below should only take a few minutes. Your participation is completely voluntary and will help us ensure that our website is useful, accurate, and complete.

If you have any questions, please contact The Health Plan Customer Service Department in the Ohio Valley/Mountaineer Region at 740.695.7902 or toll-free at 1.888.847.7902, Monday through Friday, 8:30am to 5:00pm or in the HomeTown Region at 330.837.6880 or toll-free at 1.800.426.9013, Monday through Friday,8:00am to 5:00pm.

Fields listed with an * are required.

Required *

Help Us, Help You!
  • * First Name 
  • * Last Name 
  • Phone Number
  • Email Address
  • What were you looking for on our website?
  • * Did you find what you were looking for? 
  • * How useful is the information you found? 
  • * Did you find our site easy to navigate? 
  • * Was lettering size on the website, provider directory search and wellness tools easy to read? 
  • * Was language on the website, provider directory search and wellness tools easy to understand? 
  • What other items would you like to see on our website?
  • Please provide additional information or comments