Web Satisfaction Survey

Please help us to better serve you and others by completing this short survey. Your participation is completely voluntary and will help us ensure that our website is useful, accurate, and complete.

If you have any questions, please contact The Health Plan Customer Service Department in the Ohio Valley/Mountaineer Region at 740.695.7902 or toll-free at 1.888.847.7902, Monday through Friday, 8:30 am to 5:00 pm or in the HomeTown Region at 330.837.6880 or toll-free at 1.800.426.9013, Monday through Friday, 8:00 am to 5:00 pm.

Fields listed with an * are required.

Required *

Help Us, Help You!
  • * First Name 
  • * Last Name 
  • Phone Number
  • Email Address
  • What were you looking for on our website?
  • * Did you find what you were looking for? 
  • * How useful is the information you found? 
  • * Did you find our site easy to navigate? 
  • * Was lettering size on the website, provider directory search and wellness tools easy to read? 
  • * Was language on the website, provider directory search and wellness tools easy to understand? 
  • What three things did you like about our website?
  • What three things did you like least about our website?
  • Please provide additional information or comments