The privacy and security of your health information is very important to The Health Plan. For that reason, we have procedures in place to ensure that your information is well protected. The following notices describe in detail the processes in place to ensure the privacy of your health information.
Our Customer Services Department is available to assist you with any questions or concerns. You can call Member Services at 1.888.847.7902 (TTY: 1.800.622.3925) in the Ohio Valley/Mountaineer Region or 1.800.426.9013 (TTY: 1.877.236.2291) in the HomeTown Region.
We have also developed a number of forms for you to utilize to report and/or request information pertaining to the Privacy of Your Health Information. The following forms are available for your use: