The information provided on this website in the Pharmacy section is provided for Members with prescription coverage only. If you are uncertain about your coverage, please contact our Pharmacy Services Department at 1.800.624.6961, ext. 7914.
As a Health Plan member, you may obtain your prescription at any participating Health Plan network pharmacy. For the location of a participating pharmacy, call Express Scripts at 1.800.988.2262 or visit their website, at www.expressscripts.com .
Express Scripts and Medco have come together as one company. The new Express Scripts is committed to helping millions of Americans like you have access to affordable medications and the services you need to stay healthy.
The combined company is in the process of changing the name on all of its communications to Express Scripts. Until the renaming process is complete, you will sometimes see the Medco name in pharmacy communications and on the web.
To continue providing you with the high-quality service you expect, we are processing carefully as we bring our two companies together.
Please continue to refill your prescriptions as you normally would by using your current prescription drug ID card, refill order forms, our website, or the toll-free member services telephone number on your ID card.
Medco is now a part of the Express Scripts family of pharmacies.
In situations of emergency need for a prescription outside The Health Plan service area, please contact Express Scripts for the location of a participating pharmacy in that area.
Members may request an exception for a drug that is non-formulary. The exception process allows The Health Plan to review member requests for non-covered pharmaceuticals. The exception process can be initiated by the member or physician by calling Pharmacy Services at 1.800.624.6961, ext. 7914 or emailing us at firstname.lastname@example.org.